At Rarerumclub, we strive to provide our customers with the highest quality aged spirits. However, we understand that there may be instances where you need to return a product. In such cases, we have implemented a comprehensive return policy to ensure a smooth and hassle-free experience for our valued customers.

1. Eligibility: To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in its original packaging.

2. Timeframe: You have 30 days from the date of purchase to initiate a return. After this period, unfortunately, we cannot offer you a refund or exchange. Bottles opened or damaged may not be considered for refund.

3. Return Process: To initiate a return, please contact our customer support team at Our dedicated team will guide you through the return process and provide you with the necessary instructions.

4. Shipping: Please note that the customer is responsible for the shipping costs associated with the return. We recommend using a trackable shipping service to ensure that the product reaches us safely.

5. Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. Exchanges: If you wish to exchange a product for a different variant or flavor, please contact our customer support team. They will assist you in finding the perfect replacement and guide you through the exchange process. Bottles opened or damaged may not be considered for exchange.

7. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on your preference.

8. Non-Returnable Items: Certain items are non-returnable, including gift cards and personalized products. Please refer to our website for a complete list of non-returnable items.

9. Store Credit: If you are not eligible for a refund, we may offer you store credit as an alternative. This credit can be used towards future purchases on our website.

10. Contact Us: If you have any further questions or concerns regarding our return policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing RARERUMCLUB. We appreciate your business and look forward to serving you again in the future.